Committed to Quality, Integrity, and Patient Care
At Alpine Home Medical, we take pride in being fully accredited by the Accreditation Commission for Health Care (ACHC) for Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS).
Our accreditation demonstrates our ongoing commitment to excellence, ethical business practices, and the highest standards of patient care.
About Our Accreditation
ACHC is a nationally recognized, non-profit accreditation organization authorized by the Centers for Medicare & Medicaid Services (CMS) to accredit DMEPOS suppliers.
ACHC accreditation confirms that Alpine Home Medical meets or exceeds all federal requirements for safety, quality, and operational performance under 42 C.F.R. §424.57 and the CMS DMEPOS Quality Standards.
Our ACHC accreditation covers a full range of home medical equipment and related services, ensuring our customers receive care that is:
- Safe
- Effective
- Ethical
- Patient-centered
What ACHC Accreditation Means for You
Our accreditation isn’t just a certificate; it’s a promise.
As an ACHC-accredited provider, Alpine Home Medical adheres to rigorous operational and clinical standards, including:
- Licensure & Regulatory Compliance:
We meet all applicable Federal and State licensure requirements for DME suppliers. - Qualified Staff & Ongoing Training:
Every staff member receives regular training on patient safety, HIPAA, and DMEPOS compliance standards. - Ethical Business Practices:
We follow strict anti-fraud, anti-abuse, and patient privacy policies that align with ACHC and CMS requirements. - Patient Rights & Education:
We provide every patient with clear information about their rights, responsibilities, and equipment use instructions. - Complaint Resolution Process:
We maintain a documented protocol to address patient complaints promptly, respectfully, and without retaliation. - Quality Assurance Program:
We continually evaluate our processes to improve patient satisfaction, product quality, and service reliability. - Facility & Equipment Standards:
Our facilities meet ACHC’s physical, environmental, and record-keeping standards. Equipment is properly maintained, sanitized, and stored in compliance with manufacturer and CMS guidelines. - Emergency & After-Hours Support:
We provide 24/7 on-call service for respiratory clients, ensuring critical equipment support when needed most.
Our Commitment to Continuous Improvement
ACHC accreditation is not a one-time achievement — it requires ongoing compliance, documentation, and review.
Alpine Home Medical participates in ACHC’s periodic audits and self-assessment programs to ensure our practices remain aligned with evolving healthcare standards and CMS regulations.
We regularly:
- Conduct internal quality assurance reviews
- Track patient satisfaction metrics
- Maintain written policies and procedures for every area of service
- Monitor and address safety concerns proactively
These continuous improvement measures demonstrate our dedication to delivering consistent, high-quality care and upholding the trust of our patients, providers, and payers.
Our Accreditation Scope
Alpine Home Medical is accredited by ACHC for DMEPOS (Durable Medical Equipment, Prosthetics, Orthotics, and Supplies), which includes:
- Oxygen and respiratory equipment
- Sleep therapy (CPAP/BiPAP) devices and supplies
- Mobility equipment (wheelchairs, scooters, walkers)
- Bathroom safety aids
- Hospital beds and home care furnishings
- Compression garments and orthotics
- Nebulizers and related respiratory accessories
ACHC Standards of Excellence
ACHC standards align with the CMS DMEPOS Quality Standards and focus on:
- Business Operations – Ensuring compliance with all legal and regulatory requirements.
- Product Safety – Guaranteeing all equipment is properly maintained and safe for patient use.
- Customer Service – Providing patients with accurate information, timely service, and proper education on equipment use.
- Performance Improvement – Monitoring outcomes, satisfaction, and clinical processes to promote excellence.
- Confidentiality & Security – Protecting patient data under HIPAA and ACHC guidelines.
Verifying Our Accreditation
You can verify our ACHC accreditation at any time by visiting the official ACHC website:
🌐 www.ACHC.org
Or contact ACHC directly at:
📞 (855) 937-2242
✉️ customerservice@achc.org
Our accreditation number and certificate are available upon request.
Contact Us for Compliance Questions
For questions about our accreditation, compliance policies, or to report a concern:
Alpine Home Medical
132 E 13065 S #175
Draper, Utah 84020
📧 hr@alpinehme.com
📞 (888) 744-9525
You may also contact the ACHC directly regarding quality of care or patient safety issues.
Compliance & Transparency Promise
We are committed to maintaining full transparency with our patients, payers, and regulators.
By choosing an ACHC-accredited provider like Alpine Home Medical, you can trust that your equipment and care are backed by integrity, accountability, and compassion — every step of the way.
